In 2017, the convention center, in partnership with Visit OP (Visit Overland Park) & the Sheraton Hotel, teamed up on marketing efforts to make an even greater impact on our city's economy. Focusing on the destination overall, together we brought millions to the City of Overland Park. 

 

The image (right), shared to social media for National Milk Day, helped us win a new client, bring in $280,794 locally & added some fun to an already beautiful day.

Clockwise, left to right: Overland Park Convention Center Sales Manager, Amy Worden; Overland Park Convention Center Director of Sales, Tracy Roberts; Sheraton Sales Manager, Rita Moss; Visit OP Senior Sales Manager, Brad Plumb

TOTAL INCOME

TOTAL EXPENSE

TOTAL REVENUE

ATTENDANCE

NUMBER OF EVENTS

$757,953

($11,094,195)

$11,852,148

372,539

288

2017 ACTUALS

ROOM NIGHTS

INCOME

EVENT MIX

  • Generated an operating income of $757,953

  • Reached record breaking survey scores overall as a facility including Audio Visual & Events

  • Became one of two venues nationally selected by the event industry to pilot the Exhibitions & Meetings Safety & Security Initiative (EMSSI)

  • Created customer experiences that continue to receive rave reviews & awards

The 2017 Overland Park Convention Center staff was a seamlessly integrated team of partners. This year, the convention center team, in partnership with our city officials, clients, visitors & the hospitality community of Overland Park have:

2017 ANNUAL REPORT

MAYOR OF OVERLAND PARK

GENERAL MANAGER

Mayor Gerlach reflects on Overland Park's national accomplishments & local successes. 

GM Mitchell voices passion for keeping the convention center's core mission strong & our commitment to guest experiences.

We are the Overland Park Convention Center. We are an all-encompassing event resource for our clients and partners—our team creates experiences through personalized customer service and innovative ideas in all areas of our facility.

Executive team (clockwise, left to right): Director of Events, Scott Riesterer; Director of Finance, Jeanne Kanoy; General Manager, Brett C. Mitchell; Director of Operations, George Middleton; Director of Food & Beverage, Lori Kennedy; Director of Sales & Marketing, Tracy Roberts

LEADERSHIP MATTERS

SURVEY SCORES

In 2017, our staff achieved an overall record of 4.79On a scale from 1 to 5, our surveys are based on a number of factors and distributed to all of our clients to ensure a superior level of service is met and to create an even better experience for their next event with us.

OUR TEAM

"Event Planners have many different duties when it comes to making sure that everything goes off without a hitch.  The team at the Overland Park Convention Center seems to always be one step ahead of me.  From pre-planning to event production,  I know I have a reliable partner who is as interested as I am in making the event a success for everyone involved."

- Blish Connor, Blish Mize | , 2017

"The OPCC team makes our event run smoothly. They continually check on us while onsite to make sure everything is going well. It's nice to have that level of service."

- Kim Good, Lineman's Rodeo | Nov. 14, 2017

"This is absolutely my favorite place to hold an event in the KC area. Location and parking are good, but the OPCC team is absolutely the BEST!"

-Daniel McCarroll, UMKC | May 4, 2017

"Everyone was absolutely wonderful!​"

- Jennifer Eilers, Honeywell

| Dec. 8, 2017

SIGNATURE EVENTS

ABOVE: The 2017 Mustang Grand National hosted by the Mustang Club of Greater Kansas City included representatives from 36 states & 3 countries with 490 new to late model cars on display inside & outside of the convention center. The economic impact for the City of Overland Park was $807,505 with 1,516 room nights.

RIGHT: Valu Merchandisers provides merchandise, health & beauty products, & specialty foods to over 3,800 stores in more than half the states in the US in addition to a growing international retail base, including stores in the Caribbean, Central America & South America and the Middle East. With two trade shows held at the convention center annually, the economic impact for the city in 2017 was a combined $4,423,279 with 3,762 room nights.

LEFT: The Shriners took the streets of Overland Park in a parade before the main event at the convention center. During the summer the Shriners brought in $1,752,793 for the local economy with 1,893 room nights.

LET'S GET SOCIAL

Our social media feeds are full of rave reviews from clients and attendees alike. Check out just a few here.

Thank you @OverlandParkCC for another year! If you love the OPCC as much as we do, follow them & see what other cool events are happening!

NakaKon | March 14, 2017

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The food service was first class!

Richard T. Bryant | Aug. 26, 2017

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The venue is beautiful and easy to get in and out of. The OPCC staff is very professional and eager to help in any way. The food is delicious and service is fast, impressive when there are 800 attendees. Also the staff is flexible and able to problem solve alongside us at the event.

Greenseeds | Sept. 17, 2017

The Overland Park Convention Center is the perfect place for big groups and large parties. I went to a big company party for Garmin and have seen that the center can pretty much accommodate everything. From aerial acrobats to loud bands to casino tables in their smaller room, the Convention Center can pretty much cover it. Also, the Boy Scouts taking coats was a nice touch this year. 


If you have a smaller group, there are smaller rooms and areas to set up your group there instead of renting out the whole building.

Alicia Allison | Jan. 15, 2017

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Sales & Marketing

BRIDGING

THE GAP

In 2017, OPCC in partnership with Visit OP & the Sheraton Hotel, offered meeting planners 3 HUGE  incentives to book with us!

ABOVE: Midwest Meetings Magazine spring 2017 joint marketing ad with Visit OP & the Sheraton Hotel

ABOVE: Shared social media marketing efforts with Visit OP

Audio Visual & Events: Best Year Ever

WIRED FOR SUCCESS

Our Audio Visual & Events team had its biggest year ever with the entire department reaching their highest survey scores in convention center history! With just under $1.1 million in Audio Visual revenue & the bar set high for a superior level of service, it's no wonder this department continues to get better & better year after year.

5 STAR EMPLOYEES

A SAY 'YES' ATTITUDE

WINNING SMILE

A HEART FOR THE CLIENT

ALWAYS PROFESSIONAL

AN EXTRA PAIR OF

COMFORTABLE SHOES

Event Manager, Ashley Guthier received all 5's on her client surveys for the entire year! That's an Overland Park Convention Center individual record. What does it take to be a five star employee? Click on Ashley to find out what makes her (& our entire team) so wonderful at what they do.

Getting Fresh in the Kitchen with Food & Beverage

FRESH NEW TASTE

"As always, the entire event was awesome!"

- Laural Carlson, Burns & Mcdonnell |

Dec. 8, 2017

Beat cream cheese, sugar, egg & vanilla in medium bowl with electric mixer

Gradually add milk until well blended

Add cut bread & berries, toss well

Pour mix evenly on 1 - 2 inch bread pan & let sit for 30 minutes

Bake at 300° F for 30 - 40 minutes or until cooked & golden brown

Remove from the oven & sprinkle with powdered sugar

Serve warm

BLUEBERRY BREAD PUFF RECIPE

As if our food wasn't delicious enough, in 2017 we started the yummy task of redoing our entire menu! Of course you can still request your Overland Park Convention Center favorites, but these new dishes will entice you to try something new & take your event experience to the next level. Just try our new, signature Blueberry Bread Puff for yourself!

In 2017, the Overland Park Convention Center became one of two venues nationally selected by the event industry to pilot the Exhibitions & Meetings Safety & Security Initiative (EMSSI).

LEADING THE INDUSTRY

RIGHT: Get all of the local stakeholders involved in the conversation to effectively secure a plan. Rather than review current smart practices in-house, the Overland Park Convention Center invited the City of Overland Park’s emergency manager, police & fire representatives, as well as the local Department of Homeland Security protective security advisor.

LEFT: Once EMSSI smart practices are rolled out, convention centers can tailor the guidelines to address the unique challenges they face within their specific venue & destination. Topics ranging from location demographics & social environment to infrastructure and staffing should yield plans & methods that work best for each specific destination.

3. TAILOR A DESTINATION SPECIFIC PLAN

Learn more about EMSSI here.

With violent attacks seemingly happening on a daily basis, the EMSSI was created to protect the millions of people who work, exhibit & attend meetings, conventions & exhibitions every day. EMSSI later formed the Industry Security Council to align smart practices and guidelines as a resource to organizations who are exploring methods to better enhance security operations. The Overland Park Convention Center was honored to be selected by IAVM (International Association of Venue Managers) & the event industry to pilot these practices & guidelines to help improve security for convention centers throughout the United States.

1. LOGIN & LEARN

LEFT: The IAVM website portal (www.iavm.org) will be available for convention centers to sign up to stay on top of all EMSSI initiatives & the latest information concerning best practices for venue safety. 

LESSONS LEARNED FROM EMMSI

Pictured left to right: Al Shenouda, Keyway Group; Matthew Dimmick, Keyway Group; Kyle Burns, Emergency Manager, City of Overland Park; Bill Koehn, Crime Prevention Officer, Overland Park Police Department; Mark Herrera, Director of Education IAVM; Brett C. Mitchell, General Manager, Overland Park Convention Center; George Middleton, Director of Operations, Overland Park Convention Center; Randy Pommenville, Risk Manager, Overland Park Fire Department; Chuck Clanahan, Department of Homeland Security; James Mooney, Security Manager, Overland Park Convention Center 

2. CREATE A DESTINATION SAFETY NETWORK

Building a Stronger Community

GIVING BACK

The Overland Park Convention Center is proud to serve not only our local community, but the greater Kansas City area. Each year, we strive to make a positive impact for children, veterans, continuing education & other causes that we hold dear to our hearts.

  Johnson County Community College Culinary Scholarship Donation

2017 CHARITABLE INVOLVEMENT

Slice of Ag Program for Johnson County K-State Research & Extension

2017 National Marine Corps League Convention

Boy Scouts of America

STEMS: A Garden Soiree

Toys for Tots Annual Collection — 204 Toys Collected 

Books & Boutiques benefiting Saint Luke's Hospital 

Braden's Hope

Leadership Overland Park

Johnson County Community College Culinary Scholarship Donation

American Heart Association: Go Red for Women Luncheon and Expo

Marine Corps League: TopGolf Fundraiser

Meeting Planners International (MPI)

Frank Thompson Car Auction benefiting Saint Luke's Hospital

Big Brothers Big Sisters Kansas City

 American Heart Association: Go Red for Women Luncheon

 Toys for Tots annual holiday collection

Meeting Professionals International (MPI)

2017 National Marine Corps League Convention

LEFT: Over 650 Marine veterans & their spouses from all over the country came together in mid-August for the 2017 National Marine Corps League Convention in Overland Park. A week of sightseeing, charity work, official business, & fun & activities brought $1,127,256 to the City of Overland Park with 2,011 room nights.

RIGHT: The Brian M. Anselmo Foundation or BMA, is a 501 (c) (3) charitable corporation who host a yearly a Dancing with the Stars gala at the convention center. Proceeds & charitable donations provide educational opportunities and promote animal welfare in Brian's name.

Meet the convention center rich in CMP's @OverlandParkCC #eventprofs

Connect Corporate | April 14, 2017

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Beautiful facility....always great service!

Donna Snelling | Dec. 2017

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  • Trip Advisor Social Icon

RIGHT: Facility Manager Magazine article, 'EMSSI Takes Off' featuring  an interview with Overland Park Convention Center, General Manager, Brett C. Mitchell

  • Ingram's Magazine 2017 Best Meeting & Facility (15th year)

  • TripAdivisor 2017 Certificate of Excellence

  • CV Magazine Best Meeting & Convention Center in Kansas

  • 2017 Global Excellence Award: Kansas's Most Outstanding 

  • Plus...

INDUSTRY ACCOMPLISHMENTS

Kelly Mayerle, Wedding & Special Events Sales Manager

 

The CMP is achieved based on experience, education & a rigorous examination, & is represented by over 10,000 industry professionals in 55 countries globally. This distinguished credential recognized throughout the meetings, conventions, & exhibitions industry, demonstrates an individual’s comprehensive knowledge of meeting management as well as a commitment to the profession. In 2017, four of our employees held this accreditation.

CMPs (left to right):AV Manager, Dan Veglahn; Sales Manager, Barb Silin; Director of Events & AV, Scott Riesterer; Event Manager, Ashley Flagler

CERTIFIED MEETING PROFESSIONAL

CERTIFIED INTERNATIONAL EVENT & WEDDING PLANNER

CERTIFIED TECHNOLOGY SPECIALIST

Dan Veglahn, Audio Visual Manager

Founded in 1983 as a program of the Overland Park Chamber of Commerce, LOP is a program of the Chamber’s educational foundation. LOP has graduated more than 850 alumni who provide leadership in Overland Park’s business community, as well as in private, public and non-profit organizations.

LOP Graduates (left to right):Sales Manager, Barb Silin; Director of Sales Tracy Roberts; Sales Manager,  Amy Worden

LEADERSHIP OVERLAND PARK

SPECIALTY RIGGING ACCREDITED

George Middleton, Director of Operations 

Kirk Perry, Audio Visual Tech

Chase Stewart, Audio Visual Tech

Andrew Kletke, IT Manager

Darren Zarter, Audio Visual Tech

Kevin Anez, Audio Visual Tech

Matt Temple, Audio Visual Tech

Jared Cope, Audio Visual Tech

Ryan White, Audio Visual Tech

Tom Howell, Audio Visual Tech

EMPLOYEE OF THE YEAR

"Tonya is my rock, I can always count on her to get the job done no matter what has gone wrong with the day.  She works with an unknown work force on a daily basis and keeps everyone on task and productive.  We would not be successful without her drive and loyalty to OPCC.  I cannot say enough."

"Tonya, the head of our stewarding department, is the backbone of F&B operations. She has streamlined the stewarding tasks to increase efficiency and doing that with a new and different crew every week is a very impressive feat. Tonya is a fantastic employee and a very hard worker."

"She is the 'T' in team player."

“Your work ethic and fighting spirit speaks for itself - you are truly an inspiration for us all!”

"Tonya is a kind hearted person who is always willing to help. She is a great leader and people look up to her , even thru sickness, she shows up with a positive and caring attitude. I appreciate everything you do. Love you T ."

“Leads by example."

"She’s one of the strongest women I know and glad to call her not only a colleague in the business but a friend!"

F&B Stewarding Lead, Tonya "T" Wooten

What's Happening in 2018?

LOOKING TOWARD THE FURTURE

  • A new website with a beautiful user experience

  • An energy conservation initiative

  • A delectable, new menu

  • Further building upon a flourishing company culture

1/2 cup

Blueberries

10 slices

Egg Bread

1/2 cup

Cream Cheese

1/3 cup

Sugar

1 tsp.

Vanilla

1 whole

Egg

1½ cups

Milk

1 tsp.

Powdered Sugar

Marine Corps League TopGolf Fundraiser

HOVER FOR INGREDIENTS

YUM!

Their staff is fantastic and attentive to detail, efficiency and quality. Events here go smoothly and effortlessly.

Christopher B. | Aug. 30,  2017

SPONSORS
PARTNERS

"Thanks for helping make it a seamless transition from the location we'd been at for more than 25 years."

- Kerry Hartnett, Catholic Charities | Jan. 21, 2017